Bluestone Gallery

Online Retail Shop Case Study

Why did you contact enotions?

I had a very basic and very simple web site that wasn’t doing anything for me or my shop. I knew I needed a new web site through which I could sell more and have more control over the artwork I wanted to sell.

What made you decide to choose them?

They made me feel important. I’m only a small independent gallery, but they’ve never made me feel anything less than extremely important to them, to the point of working evenings and weekends to get things done for me.

I wanted to work with a small agency, partly to keep costs down, but also because I wanted that close relationship. And I’ve definitely got that with enotions.

I wanted to improve my online presence, but also the way in which the shop worked – both for me and for my customers. enotions recommended Ecwid as the ecommerce elements, which has proven pretty good in terms of being able to quickly manage stock, products, prices and customer orders.


When did you know you’d made the right choice?

Over time it became clear that Rob’s patience, as well as his dedication to giving us the best web site, shop and service possible, was a huge positive in orientating through the huge frustrations thrown up by the web.

After designing and building our web site, he then moved forward with search engine optimisation, he and his team going above the beyond what I would expect from an agency to get me what I wanted within my budget.

Would you recommend them to other businesses?

Rob and his team at enotions has been a constant, patient and enjoyable presence for me and my art gallery shop for the last ten plus years.

What sets them apart from other agencies I’ve worked with is that they really do care. It’s not just about making money. It’s about doing the best job possible for the client. That’s a rare thing.

Are you a retail outlet or shop? Want to experience the same excellent service with your online presence?