From Dial-Up Days to Dynamic Designs

From our humble beginnings in 2002, enotions has grown to become the go to website designer in Salisbury. For over two decades, businesses have trusted our expertise, innovation, and keen eye for design.

Setting the Digital Stage in Salisbury

When we set out in the early days of enotions, the internet was a novel space. Most users would patiently endure the familiar screech of a dial-up connection to access the digital world! As Salisbury’s pioneering web designers, we had a vision – to craft websites that not only looked good but performed impeccably.

Keeping Pace with Progress

As the years rolled on, so too did the evolution of internet technology. The advent of broadband changed the game, offering faster, more reliable connections. We were quick to realise the paradigm shift when mobile devices surged in popularity, altering the way users interacted with the digital landscape. To stay ahead, we transitioned from merely designing websites to crafting immersive experiences, ensuring seamless access across devices.

As enotions grown, our services matured and diversified. We expanded into film production, helping brands tell their stories in the most compelling way. We’ve also immersed ourselves in social media, ensuring our clients not only have a voice but one that resonates strongly amidst the chatter.

Standing Strong Today

Fast-forward to today, and you’ll find enotions in prime form, continuing to be Salisbury’s go-to for all things digital. More than just a web design agency, we’re a testament to endurance in the digital world, a chronicle of evolution, and most importantly, your trusted partner in carving out digital success.

Below is a brief potted history of the company, from its formation in 2002, through to the key events and highlights which have helped shape it and the personnel who have made it. Right up to now and the fine health and activity you can find it in today.

Twenty years of web sites, and counting!

2002
enotions is founded!
enotions is founded!
enotions is set up in Salisbury, Wiltshire, by Rob and Linnie Richardson, husband and wife, and both ex-IBMers. After working for IBM for a number of years, they had grown tired of the corporate machine and wanted to bring what they had learnt working with the likes of Samsung, Prudential, Wimbledon Championships and Vauxhall to the world of small and medium business in Salisbury. They make an immediate impact on local business, growing their client list to 40 in size within six months.  
enotions becomes a limited company
enotions becomes a limited company

Having enjoyed huge growth in the first six months of business, enotions becomes a limited company after being founded as a sole trader business. Now listed as ‘enotions Limited’, two-person team, Rob and Linnie, look to make a real difference to local business, with web sites and online thinking, born from the years working at IBM-locations in London, Basingstoke and New York.

2003
Big names and contracts
Big names and contracts

enotions becomes one of the main web agencies in the South Wiltshire area, providing websites and web hosting for the likes of Solstice Park, Salisbury Racecourse, Myddelton and Major and Salisbury Cathedral School. The success is down to a combination of creative and technical excellence, a friendly, down-to-earth can-do attitude and sensible pricing. These key characteristics are still key in enotions’ offering and approach today.

enotions turns one
enotions turns one

With an enviable client list and full roster of work, enotions celebrates its first full year in business with their first employee. The team, now three in size, has greater capacity to develop web sites and more complicated bespoke coding requirements and functionality. enotions is growing, just like the opportunities available via the web are growing too.

2004
enotions wins PJ Smoothies’ contract
enotions wins PJ Smoothies’ contract

Having grown their reputation locally, enotions are approached to bid for the web site of London-based smoothies company, PJ Smoothies. enotions successfully win the bid and redevelopment the PJ’s web site, with innovative animations and interactive elements. Winning this contract changes everything for the little web agency in Wiltshire, at least for the next six years.

2005
A move to the heart of Salisbury
A move to the heart of Salisbury

enotions is growing fast and needs a new base. It moves its registered offices to Crown Street Chambers, on Bridge Street in Salisbury. This means enotions is in the heart of the community it continues to first and foremost serve, but also has better access to the train station for the increasing number of trips to London!

The FMCG brand years
The FMCG brand years

After PJ Smoothies was bought by Tropicana, enotions found themselves in the position of being the go to agency for the global juice brand. This included working on the brands of Naked Juices, Tropicana Go, Tropicana and other snack products. It was a hugely exciting and demanding time in the history of enotions, working with corporates, product owners and advertising agencies.

2008
enotions wins Business of the Year
enotions wins Business of the Year

enotions’ reach continues to grow, with work expanding to the likes of the Cobra Beer and Haagan Dazs websites. Now working with both smaller local business and global FMCG brands, enotions is one of a major digital agencies in the UK. On the back of this, it is recognised at the local SpireFM business awards as being one of the Businesses of the Year.

2010
enotions wins South Wilts business of the year
enotions wins South Wilts business of the year

Following on from their success with the SpireFM awards, two years later enotions wins the eBusiness award for the ‘best business of the year’. This bookends an incredible first eight years of the enotions business and rightly recognises the qualities of the team and the work they’ve produced during this time.

2011
All change at enotions

After working with big brands for over five years, enotions draws back from the corporate limelight and returns to concentrating on small and medium sized local business. As Rob explains, “We got away from the main reason my wife and I set the business up in the first place. It was never intended to be this huge agency, employing over twenty people and producing work for big brands and corporations. Which is exactlyy what it had become. Despite all the perks, I wasn’t comfortable with it and wanted to get back to helping local business and making a real difference. So we did!”

2012
Moving to a freelance model

enotions returns to working with smaller Salisbury-based companies. As a result, budgets shrink and how we work changes. No longer able to employ the large team of designers and developers they once did, enotions moves to a freelance model, where the best in the freelance market are identified, recruited and used as used as and when required. This new working methodology provides huge flexibility in the way in which enotions is able to work, speeding up time to design and build sites, whilst reducing costs to the client. The best freelancers are retained and used time and again, to ensure consistent quality of work.

2014
Linnie stops designing but remains a director
Linnie stops designing but remains a director

After thirteen years, Linnie leaves the full time staff, but remains part time and a director at enotions. She trades in Photoshop and her mouse for a paint brush and canvases, begins what will turn out to be a hugely successful career as a portrait and still life artist.

enotions relaunches as ‘your thinking web partner’
enotions relaunches as ‘your thinking web partner’

Having not rebranded in many years, it is decided to rebrand enotions as ‘your thinking web partner’. All the years of experience, both from the 14 years at enotions and the 6 years at IBM, gives Rob something which many other digital professionals simply do not have. Shared and imparted to the rest of the team, this makes enotions an agency who don’t just act on client’s wishes, but who think first and then act.

2015
From web to werewolves
From web to werewolves

Managing director Rob completes the ambition of a lifetime and becomes published author by Duckworth Overlook. Signing a three-book deal and writing under his middle name Tarn, Rob balances the running of enotions alongside the writing of two subsequent fantasy novels. Lots of late nights, early starts and coffee result in a bestseller.

2016
Full digital support agency
Full digital support agency

enotions starts work with Yardley London and Woods of Windor as their full digital support agency, providing ongoing monthly support for their site, online shop, email marketing and social media.

2019
enotions approaches twenty years

enotions fast approaches its twentieth year in business with a host of new projects. It also looks to the future with plans to expand its range of skills, incorporating social media and PPC advertising, alongside its well recognised web design and development, branding and site maintenance skills.

‘If websites were haircuts’ campaign
‘If websites were haircuts’ campaign

Always looking to refresh and recharge, enotions launches its ‘If websites were haircuts’ campaigns as the latest marketing push. With a mass mailout campaign, and supported by a new web site and social media, the campaign generates a huge response within the business community, invigorating old accounts and driving new business to the agency. enotions prepares to approach its twentieth year with an energy and appetite as strong as ever.

2020
The enotions team grows
The enotions team grows

On the back of the ‘haircuts’ campaign and renewed appetite for delivering the best for local business, enotions grows the team to meet demand, pulling in the talents of a social media guru, an online Pay-Per-Click specialist and videographer / photographer to provide true full-service marketing expertise.

2022
enotions turns 20!
enotions turns 20!

enotions, founded in April 2002, and then listed as a Limited company in September of the same year, turns 20! It’s been a wild, eventual ride, at times stressful and certainly demanding, but enotions has reached this milestone with most of its faculties, qualities and values in tact! If anything, we feel the business is stronger than ever, with an amazing team and clients.